Community Coordinator

Houston, Texas, United States | Operations | Full-time

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Work is good. Where you do it matters!

We are WorkSuites, a growing, dynamic and professional, shared office space organization with locations positioned throughout the DFW Metroplex and Houston.  Whether you are looking to begin or advance your career, WorkSuites is a great place to be.  We believe in entrepreneurship, cultivating environments that encourage teamwork and growth, and above all, creating a work culture that feels like family!  We are currently looking for highly organized, self-motivated individuals to join our team of professionals.  Our welcoming Community Coordinators are the first point of contact for our many client's businesses or organizations and we proudly embrace the role of extra employee, assistant, partner, consultant, and friend.  You will play an active role in the success of our client's growth by offering the highest level of customer service to each.  Choose to be a part of a team that is a leader in its industry, is client-focused, and recognizes that our biggest asset is YOU!

Daily Activities:

  • Accept and transfer incoming phone calls: for many of our clients, you are the first voice their clients hear. You will provide an exceptional level of customer service with the understanding that you are an extension not only of WorkSuites but of our client’s organizations.
  • Ensure that your center is always a productive and empowering environment, every detail is important! You will participate in daily hospitality operations including the opening and closing of your center, making coffee and flavored water throughout the day, maintaining the kitchen and other common area cleanliness, re-setting meeting rooms after each use, and maintaining and ordering inventory to ensure the center is always properly stocked.
  • WorkSuites is the premier destination for meeting room options in Houston and the DFW Metroplex. You will support this valuable service by booking client meeting room requests for various WorkSuites locations.  Maximize your time-management skills and support our clients by managing the daily appointment calendar, updating no-shows and cancellations throughout the day to capitalize on daily usage of meeting rooms and on-demand offices.
  • Recognize that every visitor is a potential client: be a gracious host to all incoming visitors by offering coffee and water, notify clients of visitor arrival, and directing them to a designated meeting space.
  • Process new client move-ins, activate and distribute keys, answer questions and update any client information to our client management software. 
  • Maximize every opportunity to gain new clients by touring new prospective clients, supporting your Community Manager with new guests, assisting the Client Solutions Team.
  • Support our client's business with timely and accurate mail handling as well as sending and receiving packages from delivery vendors. 
  • As the additional pair of hands to many of our clients, you will be trusted to manage confidential and sensitive information as well as participate in various administrative tasks such as; data entry, filing, faxing, scanning and copying.
  • Contribute to and participate in company-wide initiatives to grow our organization, support our clients and sustain our culture.
  • Starting rate of $35,000 per year

Required Skills:

  • Excellent customer service skills
  • Outstanding time management skills
  • Problem solver with an ability to multitask
  • Excellent written and oral skills
  • Strong attention to detail
  • Self-motivator
  • Proficient in Microsoft Office including, Word, Excel, and Outlook
  • HS diploma or equivalent
  • Six months or more of administrative or executive assistant experience preferred

Perks:

  • 75% employer coverage of Medical, Dental, and Vision insurance
  • Flexible Spending Account (FSA)
  • Life Insurance
  • Fitness & Wellness reimbursement
  • PTO
  • Volunteer Day Off
  • Paid Holidays
  • Incentive Programs
  • 401k plan
  • Profit-Sharing